Privacy Policy

Last updated: December 2024

KJW Labs values your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide through our website.

Information We Collect

When you contact us through our website, we collect the following information:

• **Contact Information**: Name, email address, phone number, and company name
• **Project Details**: Service type, budget range, timeline, and project description
• **Technical Information**: IP address, browser type, and form submission data for security purposes

We collect this information to respond to your inquiries and provide our services effectively.

How We Use Your Information

We use your information for the following purposes:

• **Communication**: To respond to your inquiries and provide project consultations
• **Service Delivery**: To understand your requirements and deliver appropriate solutions
• **Security**: To prevent spam and protect our systems from abuse
• **Improvement**: To enhance our website and services based on user feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your information is stored securely using industry-standard practices:

• **Encryption**: All data transmission is encrypted using SSL/TLS protocols
• **Database Security**: Information is stored in secure, access-controlled databases
• **Access Control**: Only authorized team members can access your information
• **Retention**: We retain your information only as long as necessary to provide our services

We implement appropriate technical and organizational measures to protect your personal data.

Your Rights

You have the following rights regarding your personal information:

• **Access**: Request a copy of the personal information we hold about you
• **Correction**: Request correction of inaccurate or incomplete information
• **Deletion**: Request deletion of your personal information
• **Portability**: Request transfer of your information to another service provider
• **Objection**: Object to processing of your personal information

To exercise these rights, please contact us at privacy@kjwlabs.com.

Cookies and Tracking

Our website uses minimal tracking:

• **Essential Cookies**: Required for website functionality
• **Analytics**: Basic usage statistics to improve our website
• **No Third-Party Tracking**: We do not use third-party advertising or tracking cookies

You can control cookie preferences through your browser settings.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

**Email**: privacy@kjwlabs.com
**Address**: KJW Labs, Beijing, China
**Response Time**: We will respond to privacy inquiries within 48 hours.

Questions?

If you have any questions about this Privacy Policy or need to exercise your rights, please don't hesitate to contact us.